Y Phlow – Account Deletion Request

Last updated May 1, 2026

At Y Phlow, we respect your privacy and your control over your data.

If you wish to permanently delete your Account and all associated data, you may submit a deletion request using the instructions below.


What Will Be Deleted

When a deletion request is processed, the following will be permanently removed from our systems:

  • The Account and user details

  • All the Phlows you have created

  • All Statistics

  • All History for your phlows

  • Your information from Phlows you participated in 

  • All the invitations you created.

This action is irreversible.


Every user of the app has multiple data delete options

1️⃣ Immediate Full Account Deletion

  1. Open Y Phlow

  2. Navigate to Account Settings

  3. Select Delete Account

  4. Confirm deletion

This action:

  • Permanently deletes all your information

  • Deletes all your created Phlows

  • Deletes all the statistics for all your Phlows

  • Deletes your details from all the Phlows you participated in

  • Removes all associated account data

Deletion is immediate and irreversible.


3️⃣ Deletion by Email (If You Cannot Access the App)

If you:

  • Cannot access the app, or

  • Need assistance with account-related deletion

You may send a deletion request to:

ysurvey@yahaloms.com

Please include:

  • The email address associated with your Y Phlow account

  • The name of the Account (if known)

  • The subject line: "Y Phlow [Name] Deletion Request"

For security purposes, deletion requests must be sent from the email address associated with the account.

Requests are reviewed and processed within 7 business days.


Data Retention After Deletion

After deletion of a family:

  • All Your account data is permanently removed from active systems

  • Minimal records may be retained if required by applicable law (e.g., fraud prevention or regulatory compliance)

  • Retained data, if any, is not used for operational purposes


Need Help?

If you have any questions regarding your data, please contact:

ysurvey@yahaloms.com / info@yahaloms.com